Overview
By structuring your customer service effectively and implementing these tips, small businesses can enhance customer experiences, build loyalty, and create long-lasting relationships with clients. Remember, exceptional customer service is an ongoing process that requires regular evaluation and adaptation.
Course Features
- Lectures 7
- Quiz 0
- Duration 10 weeks
- Skill level All levels
- Language English
- Students 420
- Certificate No
- Assessments Yes
Curriculum
- 7 Sections
- 7 Lessons
- 10 Weeks
- Customer service support overview1
- Creating your customer service strategy1
- Implement effective communication channels1
- Foster Client and Customer Loyalty1
- Gather Feedback & Reviews1
- Outsourcing Help/ hiring a VA1
- Automation Tools1
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